Susan Rich

Executive Administrator & Marketing/Graphics Manager

Susan Rich joined NAI Glickman Kovago & Jacobs in 2015 as the Executive Administrator & Marketing/Graphics Manager. Previously, she had worked as a full-time REALTOR® at various real estate agencies in northeastern Connecticut, including Keller Williams Realty of Greater Hartford and Prudential CT Realty, specializing in residential property sales and leasing.

In 2012, she was hired as office manager/leader of the Berkshire Hathaway HomeServices real estate office in Norwich, Connecticut, where she successfully led a team of 16. Prior to 2005, she was the Senior Graphic Designer at Carlson Communications, an advertising, marketing and public relations firm in Northborough, Massachusetts, and a Graphic Designer/Desktop Publishing Specialist at Allmerica Financial in Worcester, Massachusetts.

Susan graduated summa cum laude with an Associate of Science degree in Liberal Studies and summa cum laude with a Bachelor of Science degree in Communications from Assumption College, where she was a member of the National Honor Society. She also received a graphic design certificate from Assumption College.

She is certified as a REALTOR®, ABR (Accredited Buyer Representative), SFR (Short Sale and Foreclosure Resource), and holds an At Home with Diversity Designation.

Susan is married and has two children and two grandchildren. Her hobbies include quilting and gardening.

She is a licensed real estate salesperson in Massachusetts and Connecticut.


  • National Association of REALTORS®
  • Greater Hartford Association of REALTORS®
  • Connecticut Association of REALTORS®